Check the status of your application, get your money or cancel your application.
You can check the status of your application as soon as you submit it.
If you need to provide documents for your application, such as the declaration and signature pages, we’ll let you know through your OSAP account.
Once you’ve gathered and completed your required documents, you can upload, mail or deliver them directly to your financial aid office, except for your Master Student Financial Assistance Agreement ( MSFAA ).
We’ll let you know if you need a Full-Time or Part-Time MSFAA. The National Student Loans Service Centre ( NSLSC ) will send you an email when it’s time for you to register for your online account and complete your MSFAA online.
Read the terms and conditions of the:
OSAP works with the National Student Loans Service Centre ( NSLSC ). They are responsible for administering full-time and part-time OSAP loans, which includes processing your MSFAA .
If you’re enrolled in a micro-credential program, you don’t have to complete a Master Student Financial Assistance Agreement, because the micro-credential student loan is provided by Ontario only. You will, however, need to complete a Micro-credential Student Loan Agreement for each application you submit.
Through your OSAP account, you can opt-in to get email notifications. These email notifications alert you to check your account when there is an update.
If you want to give someone else – like your parent or spouse – access to your OSAP information, you have to provide consent.
If you didn’t do this when you applied, log in to your account and update the Consents and agreements section.
If you change your mind, you can cancel your OSAP application at any time. Cancel it online through your OSAP account or contact your financial aid office.
After you submit your application, we verify:
If you, your parent(s) or spouse don’t file a tax return (for example, have foreign income) or we can’t verify the information with the CRA , we’ll ask you to provide documentation that verifies the information.
We verify your program dates and school costs (for example, tuition, books) with your school – either electronically or on paper. If we need more information, we’ll let you know.
The amount of time it takes to review your application depends on a number of factors, including the verification process and any documents that may be required.
This can take anywhere from 4 to 6 weeks.
Normally, you get your money in two installments:
If you’re enrolled in a micro-credential, you will receive your money in one installment.
You’ll only get your money after:
You’ll receive your money from the National Student Loans Service Centre, which deposits funds into your bank account and to your school (if applicable).
For full-time and part-time students, money can be issued up to five business days before your study period end date.
If you’re enrolled in a micro-credential, money can be issued up to 15 business days after your study period end date.
Log in to your NSLSC account if you need to update your banking information.
If you’re enrolled in a micro-credential, you can update your banking information through your OSAP web account before you receive your funding.
If you need to change your banking information after you’ve started repaying your micro-credentials OSAP loan, you must contact the National Student Loans Service Centre for OSAP Micro-credentials Program to update this information.
You can ask us to reconsider the amount of your funding in some situations. This includes when you:
Get in touch with your financial aid office to discuss your situation. They’ll let you know if a funding review is possible. They’ll explain the required documents and if you have to complete a review form.
Your review request must be received by your financial aid office no later than 40 days before the end of your study period. If you’re enrolled in a micro-credential, you must request a review no later than five days after the end of your study period.
If you decide to take a loan, your OSAP loans will not accrue interest in some situations.
If you’re a full-time student receiving OSAP , your loan will automatically be interest-free for your study period once your school confirms enrolment.
If you’re continuing in studies but no longer receiving OSAP , you can apply for your previous loans to be interest-free while you’re in school.
If you change your course load (for example, drop a course) or any information on your application changes, your application will be reassessed.
You may not be eligible for as much OSAP as you were expecting.
Contact your financial aid office – ahead of time if possible – if your study period, or the information on your application, has changed.
Normally, OSAP grants are money you don’t need to pay back.
However, all or part of your OSAP grants may be converted into a loan if:
Ensure that all the income information you provide is accurate and complete. Respond promptly to information requests or warnings from your financial aid office or the ministry about your grants being converted into a loan.
If your grant is converted into a loan, it’s:
If you received grants through OSAP for your micro-credential program, your grant will not be converted to a loan. However, you will be responsible for repaying any grant overpayment.
If your OSAP grants were converted to a loan, you may request a review of the conversion if:
For more information about the terms and conditions of your OSAP grants, check your OSAP application, consents, declarations and signatures pages, as well as your Master Student Financial Assistance Agreement and/or your Micro-credential Student Loan Agreement.