1002 Washington Avenue
Houston, TX 77002
Phone: 832.394.8803 | Fax: 832.395.9632
Monday thru Friday, 8:00 a.m. to 4:00 p.m.
The Vehicle for Hire Permitting and Enforcement Section is responsible for issuing licenses and permits to the operators and drivers of several different categories of vehicles-for-hire that include taxicabs, limousines, private school vehicles, scheduled ground transportation, charter sightseeing vehicles, pedicabs and low-speed shuttles. The Vehicle for Hire Permitting and Enforcement Section also performs field enforcement ensuring compliance by the drivers and operators of vehicles for hire.
Vehicle-for-Hire operators should refer to the appropriate city code for specific details and requirements for operations/services: Code of Ordinances, City of Houston.
** All Fees for vehicle for hire permits and licenses can be found on the City fee schedules. **
Service Complaints (revised 09.09.2019)
If you have a complaint about a driver or company please complete the complaint affidavit (.pdf). The complaint affidavit must be completed and notarized before any administrative action can be taken against any driver. The form can be emailed to taxicomplaints@houstontx.gov or faxed to 832.395.9632.
Vehicles for Hire
(Each person wishing to drive a Vehicle-for-Hire in the City of Houston must obtain a City issued Driver’s License)
Sightseeing and Charter Services
Private School Vehicles
Pedicabs
Low Speed Shuttles
Wreckers
City of Houston Code of Ordinances - Chapter 8
Non Consent Tow Rates
Complaints: Contact Houston Police Department Auto Dealers
Houston Permitting Center
1002 Washington Avenue
Houston, TX 77002
8:00 a.m. to 4:30 p.m., Monday thru Friday
For BUSINESS LICENSING AND ENFORCEMENT call 832.394.8803
For BURGLAR / PANIC ALARM call 832.394.8802
Email: araregulatorypermitting@houstontx.gov